HBS Case Analysis: IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor

1. How should Marianne Barner respond to the invitation for IKEA to have a representative appear on the upcoming broadcast of the German video program?
            The best option would be to ignore the invitation. Appearing in the program would bring IKEA into the focus. It would then seem that IKEA and the Rangan Export are the major players in the child labor whereas the case is many other companies were doing the same.

2. What actions should she take regarding the IKEA supply contract with Rangan Export?
            There had been a supply contract that any breach would lead into termination. The best action would be to follow the contract. Otherwise, the media would think IKEA itself is directly involved in this practice.

3. What long-term strategy would you suggest she take regarding IKEA’s continued operation in India? Should the company stay or should it exit?
            On one hand, since India is not signatory to international agreement on the child labor, it would be very hard to have suppliers comply with the agreement. On the other hand, India is a major supplier for its product. It would wise to stay put in India but recognizing the local socio-economic differences. One long term strategy would be employ sub-contracts to purchase from India and making sure child labor practice are discouraged.

4. For those recommending that IKEA continue to source carpets in India, would you suggest that she: 

I would suggest that IKEA continue its own monitoring and control process. India is too large a supplier to ignore. On one hand, there are differences in socio-economic conditions. On the other hand, it is necessary to address the root cause of child labor. Just by moving out of the market does not solve the problem. Child labor would simply move from it current supplier to some other area. Only right approach would be to contain the problem by making its monitoring and control mechanism stronger.

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